Robotic Process Automation (RPA)

As the push for enterprises to go increasingly digital and do more with available resources intensifies, the need for companies to empower their workers through technology increases. RPA is at the forefront of human-computer technology and provides enterprises with a virtual workforce that is rules based and is set up to connect with your company’s systems in the same way as your existing users. With robotics, you automate and build an automation platform for your front office, back office and support functions.

Features and Benefits

We design the most powerful RPA platform for fast and highly scalable automation. We are with you in this journey, every step of the way.

Case Studies

Mydin engaged Cognitive Consulting to automate the creation of Tax Invoices for their online business using UiPath’s software robot. This process involves the integration of two different platforms; ie: Shopee’s application and Mydin’s internal SAP system. Through this automation, Mydin is now able to meet the KPIs set by Shopee and to deliver the online orders within the agreed SLAs. In addition, they have freed the resources previously assigned to the manual process and reallocated them to higher valued tasks.

Cognitive’s consultants were engaged by Pharmaniaga to automate their Order Processing and Invoice Submission processes using UiPath’s software robot. Through this successful implementation, it has helped Pharmaniaga to clear all their pending backlogs for Order Processing and Invoice Submission with government’s central procurement system, e-Perolehan. It has also benefited Pharmaniaga by reducing their dependence on 20 contract staffs that was previously needed for manual processing.

Cognitive’s consultants were engaged by KTIC Group (Largest TM Unifi Reseller) to automate the manual processing of 3,000 TM Unifi orders per month for submission to Telekom Malaysia. This includes the automation of Reseller Commission Claim Processing and Invoice Submission using UiPath’s software robot. It benefitted KTIC by reallocating their 6 FTEs (Full Time Employees) from manual repetitive tasks to higher value work.

Cognitive’s consultants were engaged by Malaysia Airlines to automate their Finance processes using UiPath’s software robot.

Knowledgecom is a specialized company which upskills the nation’s workforce by providing programmes and trainings from on behalf of their various partners such as SAP, Microsoft, Oracle, CISCO and more. They’ve approached us to design and develop a system that’s capable of send multiple emails automatically from a large mailing list, filter the bounced emails and monitor the responses received with a generated daily report. With this system, they can reach a wider audience outside their circle of influence, track valuable responses, make changes to their campaigns with less reception and follow-up on deals/opportunities

Canon Mailcom is a leading business process outsourcing company that provides outsourced document management services. They’ve approached us to design and develop an RPA flow which interacts with their ERP system for job order of new dockets request and combine all the necessary documents into a single location for finance invoicing. With this system, they can reduce the amount of time taken to consolidate documents for customers and improve on their responsiveness to attend client’s request.

Let’s Talk About Your Project

Want to partner with Cognitive Consulting? Get in touch with us today to talk about your project or describe the challenge your company needs help solving. We’d love to discuss how Cognitive Consulting can work with you to provide the best solution we have.